Tickets are non-refundable if you change your mind or can’t make it on the day. Refunds are only provided if the event is cancelled, rescheduled, or cannot be supplied as advertised.

If a refund is approved, it will be processed back to your original payment method. Service and processing fees are non-refundable (except where required by law). Refunds usually take 5–10 business days to appear on your bank statement.

As a small business, we work closely with our incredible suppliers to bring our events to life. Many of these partnerships involve upfront commitments, like deposits and contracts, which limits our flexibility.

Refunds may be considered in extenuating or emergency circumstances, assessed on a case-by-case basis. Thank you for supporting our small business.